Not sure where to start?

Speak to our team and we'll guide you to the right solution

  • Downloads

    Datasheets, manuals, certificates and installation documentation

    Explore
  • FAQs

    Answers to common technical and product questions

    Explore
  • Get Support

    Speak to our team for tailored technical guidance

    Explore

Downloads

Access product documentation and technical resources

  • Tridonic Distribution - Company Overview PDF

    An introduction to Tridonic Distribution UK and its product portfolio.

    Download
  • Lunatone - Company Presentation PDF

    Overview of Lunatone’s DALI lighting-control technology and systems.

    Download
  • ElectroTerminal Screwless Connectors PDF

    Precision screwless connection solutions for lighting luminaire manufacturers.

    Download
  • Building Asset360 - Short Form Brochure PDF

    Tridonic’s proactive approach to lighting asset management across the building lifecycle.

    Download
  • Wireless Emergency Brochure PDF

    Simplified wireless emergency lighting with Building Asset360 intelligent maintenance.

    Download
  • EM Ready2Apply R2A 68mm IP65 PDF

    All-in-one compact emergency lighting unit for direct ceiling installation.

    Download
  • Ready2Apply & Emergency (R2A) PDF

    Complete retrofit and emergency lighting solution supporting all control options.

    Download
  • LiFePO4 Emergency Conversion Kits PDF

    Basic Test and DALI Test emergency conversion kits with LiFePO₄ batteries.

    Download
  • Remote Emergency Conversion Kits PDF

    Pre-assembled, pre-wired remote emergency kits where internal conversion isn’t possible.

    Download
  • Emergency Lighting Smart Booklet PDF

    A comprehensive guide to Tridonic’s emergency lighting solutions.

    Download
  • SNC4 Essence Fixed-Output Driver Range PDF

    Non-dimmable SNC4 drivers with DIP-selectable fixed output currents.

    Download
  • SNC4 DALI Driver Series - SELV (Dimmable) PDF

    Slim DALI-2 dimmable SELV linear driver for battens and continuous-line luminaires.

    Download
  • SNC4 DALI Driver Series - non-SELV (Dimmable) PDF

    High-power DALI-2 dimmable non-SELV driver, 25-100W, for demanding luminaires.

    Download
  • PRE/EXC4 vs SNC4 Gen4 DALI Drivers - Comparison PDF

    Key differences between the PRE/EXC4 and SNC4 Gen4 DALI driver platforms.

    Download
  • bDW Driver Series - SELV (Casambi-Ready) PDF

    SELV-compliant, Casambi-ready bDW drivers with built-in basicDIM Wireless.

    Download
  • bDW Driver Series - non-SELV (Casambi-Ready) PDF

    Casambi-ready bDW drivers with built-in basicDIM Wireless for connected luminaires.

    Download
  • bDW Driver Series - Compact Housing PDF

    Ultra-compact, Casambi-ready bDW driver for space-constrained luminaires.

    Download
  • bDW Parts List PDF

    Full component and ordering list for the basicDIM Wireless (bDW) range.

    Download
  • DLA Flat SNC3 LED Module PDF

    Ultra-flat, IP44-rated LED module with switchable CCT (3000-5500K).

    Download
  • Tridonic SLA Light Engine Range PDF

    High-CRI retrofit light engines replacing 50mm halogen modules, in AC and DC variants.

    Download
  • LLE Flex 8 Tape Lighting System PDF

    Complete flexible LED tape package with drivers, connectors and diffusers.

    Download
  • R2A + DLA G2 Downlight Combinations PDF

    ready2apply engine and DLA G2 module combinations with article numbers.

    Download
  • SceneCOM S RTC Room Controller PDF

    App-commissioned DALI-2 room controller with presence and daylight control.

    Download
  • sceneCOM evo - License Process PDF

    Step-by-step guide to the sceneCOM evo licensing process.

    Download
  • MSensor G3 Application Controllers PDF

    Application controllers supporting the MSensor G3 family.

    Download
  • Car Park Lighting Controls - basicDIM Wireless OTD PDF

    Wireless outdoor lighting control for car parks.

    Download
  • Pathway Lighting Controls - basicDIM Wireless OTD PDF

    Wireless outdoor lighting control for pathway illumination.

    Download
  • Wireless Motion Pathway Lighting Controls PDF

    Motion-based pathway illumination using basicDIM Wireless OTD.

    Download
  • Sports Lighting Controls - basicDIM Wireless OTD PDF

    Wireless outdoor lighting control for sports lighting.

    Download
  • Multi-Use Sports Lighting Controls PDF

    basicDIM Wireless OTD control for multi-use sports facilities.

    Download
  • Business & Science Park Lighting Controls PDF

    basicDIM Wireless OTD control for business and science park lighting.

    Download
  • Port Lighting Controls - basicDIM Wireless OTD PDF

    Wireless outdoor lighting control for port environments.

    Download
  • Railway Lighting Controls - basicDIM Wireless OTD PDF

    Wireless outdoor lighting control for railway environments.

    Download
  • Warehouse & Distribution Centre Lighting Controls PDF

    basicDIM Wireless OTD control for warehouse and distribution centre lighting.

    Download

FAQs

Find answers to common questions, organised by category.

Top Questions

  • How do I choose the right LED driver?

    Start with the LED module’s electrical requirements – forward voltage and current or wattage – then consider the dimming method, control protocol and any physical or thermal constraints. We help match a driver to your module and controls so the system performs reliably. Sharing the module details or existing driver code lets us confirm a suitable, compatible option, subject to checking the full requirements.

  • How do I ensure compatibility between components?

    Compatibility depends on more than matching voltage or wattage. Drivers, modules, controls and emergency gear must align electrically and on the correct control protocol, such as DALI or DALI-2. We validate compatibility across components before you commit, using product codes, datasheets and system details. Where an exact match is unavailable, we can identify suitable alternatives and explain any differences that affect fit or performance.

  • Can you help replace obsolete or discontinued products?

    Yes. Identifying successor products and compatible alternatives for obsolete components is one of our core areas of support. Share the original product code and system details, and we can find a suitable modern replacement based on output, protocol and format. Where no direct equivalent exists, we explain the closest options and any implications for wiring, size or dimming, helping you keep ageing systems maintainable.

Frequently asked questions

  • Product Selection

    • What details do you need to recommend a product?

      The most useful details are the application, load or output required, control and dimming needs, operating environment, physical dimensions and any installation constraints. For a replacement, the existing product code helps. With this we can narrow the options to suitable, compatible products and flag anything that needs checking before you order.

    • How do I choose between wired and wireless controls?

      It depends on the building, the scale of the system and how much flexibility you need. Wired systems such as DALI suit structured, larger installations; wireless systems such as Casambi suit retrofit or spaces where cabling is difficult. We assess your requirements and recommend a suitable approach, and can support both wired and wireless system design.

    • Can you provide samples for testing before we commit?

      Yes, we can provide sample components for testing and validation where appropriate. This lets you confirm performance, fit and compatibility in your own application before placing a full order. Tell us the products and quantities you would like to evaluate, and we can advise on availability and the most useful items to test for your project.

  • Compatibility

    • Will a driver work just because the wattage matches?

      Not necessarily. Matching wattage alone does not confirm compatibility. The driver’s output current or voltage must suit the module, and the dimming method and control protocol must align with your system. Physical format and thermal conditions also matter. Share the module and driver details and we can validate compatibility properly, reducing the risk of poor performance or early failure.

    • How do I ensure DALI compatibility across a system?

      Use DALI-2 compliant components and plan the addressing and system layout carefully. Devices must support the functions your system needs, and power and bus requirements must be met. We specify compatible components, advise on layout and support commissioning so devices communicate reliably. Sharing your control system and luminaire details helps us confirm the right combination.

    • Can you find a compatible replacement for an old component?

      In most cases, yes. We identify successor products and compatible alternatives based on the original’s output, protocol and format. Where an exact match no longer exists, we suggest suitable options and explain any differences in dimming, size or wiring. The product code and system details help us confirm the most appropriate replacement.

  • Controls & Systems

    • Do you support DALI and DALI-2 control systems?

      Yes. We supply and support DALI and DALI-2 components, from drivers and sensors to interfaces and control devices, and can advise on system architecture. Whether you are planning a small room controller or a larger integrated system, we help select compatible parts and support commissioning so the system behaves as intended.

    • Do you offer wireless lighting control?

      Yes. We offer wireless control solutions, including Casambi-enabled systems, for flexible, scalable lighting without extensive cabling. Wireless suits retrofit and spaces where running control wiring is difficult. We can recommend compatible drivers and devices and support commissioning, helping you deploy a reliable wireless system suited to the building and its use.

    • Can you help with commissioning and system setup?

      Yes. We support commissioning for both wired and wireless systems, helping ensure controls are configured correctly and performing as intended. We can also provide guidance and training during commissioning. Sharing your system design and objectives lets us advise on setup and help resolve configuration issues before or during handover.

  • Compliance & Emergency

    • How do I choose suitable emergency lighting components?

      Selection depends on the luminaire, required duration, whether the system is maintained or non-maintained, and your testing approach. We supply emergency drivers, inverters, batteries, kits and standalone emergency products, and help you choose compatible components. We can explain the options and what information is needed, though the applicable standards and project requirements must always be considered for your specific installation.

    • Do you support automated or self-test emergency testing?

      Yes. We supply emergency systems and controls that support automated and self-test operation, along with reporting, which reduces manual checks and helps keep records audit-ready. The right approach depends on your existing systems and reporting needs. We can explain compatible options; responsibility for testing and compliance remains with the responsible person on site.

    • Where can I find emergency lighting documentation?

      Technical documentation such as datasheets, wiring diagrams and installation instructions is available to support emergency lighting selection and compliance. Tell us the products or application involved and we can point you to the relevant documents, or help identify suitable components where you are starting from a compliance requirement rather than a specific product.

  • Supply & Delivery

    • Do you hold UK stock?

      Yes, we hold strong UK stock across core Tridonic and Electro Terminal ranges, which supports fast, reliable supply. Availability varies by product and current stock position, so for a specific item we can confirm what is available and suggest compatible alternatives if something is not immediately in stock.

    • How quickly can you deliver components?

      We offer fast, reliable delivery and can support urgent requirements, including next-day where available. Exact timings depend on the product, quantity and current stock, so we do not promise a fixed timeframe here. For time-critical needs, share the product details and quantities and we can check options and help keep your project moving.

    • Can you handle large or multi-line project orders?

      Yes. We manage complex project orders, including order validation, call-off schedules, forward orders and logistics coordination. For ongoing projects we can help plan supply so components arrive when needed. Sharing the project scope and schedule lets us manage the order accurately and reduce the risk of delays or missing lines.

Need help with a specific requirement?

Contact our team for reliable technical support tailored to your product, application or lighting system.