Where to Buy

Use the approved distributor map or directory to find suitable partners by location. Your product requirements, the stock a distributor holds and your project needs may also influence the best choice. If you are unsure, contact Tridonic Distribution and we can help point you towards an appropriate approved distributor.

The approved distributor network is the principal route for obtaining products, and for most requirements a distributor is the right first point of contact. For unusual, specialist or technical requirements, contact our team and we can clarify the most suitable supply route for your situation.

Support is available for identifying suitable products, replacements and compatible components. An approved distributor can help with many enquiries, while more complex compatibility or specification questions can be supported by our technical team. Sharing your application helps us reduce risk, though suitability depends on full project information.

No. Ranges and quantities can differ between distributors, and not every distributor carries every Tridonic, Electro Terminal or Lunatone product. A distributor may be able to order a product not currently held, or we can help identify another approved route or a suitable alternative where relevant.

Yes. We can help identify an appropriate approved distributor based on factors such as your location, the product range you need, the project type, your stock or supply requirements and the level of technical assistance involved. Share these details and we can point you towards a suitable partner.

The distributor may be able to order the product or advise on expected availability. We can also help locate another approved supplier, or identify a suitable alternative or successor product where relevant. We would not recommend a substitute without confirming it is technically suitable for your application.

The level of support can vary by distributor. Approved partners can assist with many product and supply enquiries, while Tridonic Distribution remains available for more complex specification, compatibility or application questions. For technical guidance beyond standard supply, you are welcome to contact our team directly.